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2018 Public Facilities Management Recommended Budget

Program: Telecommunications

  • Purpose: The purpose of the Telecommunications Program is to provide telecommunication services to County agencies in support of operational requirements.
  • ORC Reference Mandating this Program: N/A
  • Services: Basic and IP telephony services; voice mail services; inmate telephones; telephone system maintenance and support; IP system enhancements.
  • Core Principle: Provide Efficient, Responsive & Fiscally Sustainable Government Operations
  • Linkage to Core Principle: The Telecommunications Program promotes efficient, responsive and fiscally sustainable government operations by providing efficient and quality centralized telecommunication services to County agencies and departments so that they can communicate their services and provide information to their customers.

Expense Budget

Program 2016 Actual 2017 Approved Budget 2018 Requested Budget Change 2018 Requested vs. 2017 Approved 2018 Recommended Budget Change 2018 Recommended vs. 2017 Approved
Personal Services $217,765 $251,029 $257,281 2.5% $257,281 2.5%
Fringe Benefits $101,377 $136,270 $137,944 1.2% $137,092 0.6%
Materials & Services $1,105,317 $1,009,507 $1,006,423 -0.3% $1,006,423 -0.3%
Interfund $50,000 $50,000 $50,000 0.0% $50,000 0.0%
Total Expenses $1,474,459 $1,446,806 $1,451,648 0.3% $1,450,796 0.3%
Program Personal Services
2016 Actual $217,765
2017 Approved Budget $251,029
2018 Requested Budget $257,281
Change 2018 Requested vs. 2017 Approved 2.5%
2018 Recommended Budget $257,281
Change 2018 Recommended vs. 2017 Approved 2.5%
Program Fringe Benefits
2016 Actual $101,377
2017 Approved Budget $136,270
2018 Requested Budget $137,944
Change 2018 Requested vs. 2017 Approved 1.2%
2018 Recommended Budget $137,092
Change 2018 Recommended vs. 2017 Approved 0.6%
Program Materials & Services
2016 Actual $1,105,317
2017 Approved Budget $1,009,507
2018 Requested Budget $1,006,423
Change 2018 Requested vs. 2017 Approved -0.3%
2018 Recommended Budget $1,006,423
Change 2018 Recommended vs. 2017 Approved -0.3%
Program Interfund
2016 Actual $50,000
2017 Approved Budget $50,000
2018 Requested Budget $50,000
Change 2018 Requested vs. 2017 Approved 0.0%
2018 Recommended Budget $50,000
Change 2018 Recommended vs. 2017 Approved 0.0%
Program Total Expenses
2016 Actual $1,474,459
2017 Approved Budget $1,446,806
2018 Requested Budget $1,451,648
Change 2018 Requested vs. 2017 Approved 0.3%
2018 Recommended Budget $1,450,796
Change 2018 Recommended vs. 2017 Approved 0.3%

Performance Indicators

Indicator 2016 Actual 2017 Budget 2017 Projection 2018 Budget
Number Service Requests within established time frames 2,589 2,900 2,312 2,400
Number Service Requests completed 2,706 3,000 2,470 2,500

Performance Indicators

Indicator Number Service Requests within established time frames
2016 Actual 2,589
2017 Budget 2,900
2017 Projection 2,312
2018 Budget 2,400
Indicator Number Service Requests completed
2016 Actual 2,706
2017 Budget 3,000
2017 Projection 2,470
2018 Budget 2,500