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2018 Data Center Approved Budget Overview

Mission

The Franklin County Data Center partners with County agencies to deliver cost, service, and risk efficient solutions while providing superior customer service by focusing on continuous improvement and best practices driven by integrity, teamwork, and innovation.

Strategic Initiatives

  1. Increase citizen data and systems protection through refined enterprise security operations; review, update, and enforce security and operational policy; implement data, systems and application governance.
  2. Modernization of legacy hardware, software and customer applications to meet or exceed our partner’s customer service, support, and mandated security objectives.
  3. Optimization of Franklin County Information Technology (IT) investments as measured in cost, quality, risk, and impact.
  4. Complete deployment and adoption by our customers of the enterprise content management system for greater volume and higher quality citizen centered communications.
  5. Evolution, promotion and adoption of the enterprise Information Technology Service Management (ITSM) system for greater speed to customer needs awareness, issue resolution and or service delivery.
  6. Increased communications with our partners to drive greater awareness and use of the centralized, shared, managed services resulting in maximized return on investment and enhanced system, data, application, security and availability.
  7. Establish baseline Data Center performance measurements paired with customer satisfaction measurements to elevate service awareness, increase adoption, and drive innovation.

Strategic Issues

  1. Franklin County's Information Technology security - The 2016 Information Technology Security assessment for network, compute, data, and application layers including measures of PCI, HIPAA and FTI data handling requirements provided an articulation of opportunities for improvement in Information Security.
  2. Midrange system's hardware - The Data Center’s midrange system’s hardware, disk space, operating system and application support is receiving immediate attention, however its long-term viability is in doubt. This is due to the end of life of the current operating system, the consistent lack of available disk space, the age of the physical hardware, and the drastic reduction in available Data Center employees and contractors with the pre-requisite knowledge and skill to maintain the system and applications that are integral to the daily functioning of the Franklin County government.

Full Time Equivalents (FTEs)

Program 2017 Approved Budget 2018 Approved Budget
Business Services 1.40 2.90
Delivery Services 27.75 20.10
Support Services 35.95 30.95
Administrative Services 4.90 8.75
Security Services 0.00 4.30
Total Agency FTEs 70.00 67.00

Full Time Equivalents (FTEs)

Program: Business Services
2017 Approved Budget 1.40
2018 Approved Budget 2.90
Program: Delivery Services
2017 Approved Budget 27.75
2018 Approved Budget 20.10
Program: Support Services
2017 Approved Budget 35.95
2018 Approved Budget 30.95
Program: Administrative Services
2017 Approved Budget 4.90
2018 Approved Budget 8.75
Program: Security Services
2017 Approved Budget 0.00
2018 Approved Budget 4.30
Program: Total Agency FTEs
2017 Approved Budget 70.00
2018 Approved Budget 67.00

Budgeted Revenue

Fund 2016 Actual 2017 Approved Budget 2018 Approved Budget Change 2018 Approved vs. 2017 Approved
General Fund $1,216,270 $1,542,126 $2,535,260 64.4%
Total $1,216,270 $1,542,126 $2,535,260 64.4%

Budgeted Revenue

Fund: General Fund
2016 Actual $1,216,270
2017 Approved Budget $1,542,126
2018 Approved Budget $2,535,260
Change 2018 Approved vs. 2017 Approved 64.4%
Fund Total
2016 Actual $1,216,270
2017 Approved Budget $1,542,126
2018 Approved Budget $2,535,260
Change 2018 Approved vs. 2017 Approved 64.4%

Expense Budget

Program 2016 Actual 2017 Approved Budget 2018 Approved Budget Change 2018 Approved vs. 2017 Approved
Business Services $170,017 $151,808 $287,215 89.2%
Delivery Services $3,194,704 $3,783,405 $2,483,085 -34.4%
Support Services $7,034,068 $6,966,820 $6,984,814 0.3%
Administrative Services $404,034 $518,268 $911,723 75.9%
Security Services $0 $0 $2,176,386 0.0%
Total $10,802,822 $11,420,301 $12,843,223 12.5%

Expense Budget

Program Business Services
2016 Actual $170,017
2017 Approved Budget $151,808
2018 Approved Budget $287,215
Change 2018 Approved vs. 2017 Approved 89.2%
Program Delivery Services
2016 Actual $3,194,704
2017 Approved Budget $3,783,405
2018 Approved Budget $2,483,085
Change 2018 Approved vs. 2017 Approved -34.4%
Program Support Services
2016 Actual $7,034,068
2017 Approved Budget $6,966,820
2018 Approved Budget $6,984,814
Change 2018 Approved vs. 2017 Approved 0.3%
Program Administrative Services
2016 Actual $404,034
2017 Approved Budget $518,268
2018 Approved Budget $911,723
Change 2018 Approved vs. 2017 Approved 75.9%
Program Security Services
2016 Actual $0
2017 Approved Budget $0
2018 Approved Budget $2,176,386
Change 2018 Approved vs. 2017 Approved 0.0%
Program Total
2016 Actual $10,802,822
2017 Approved Budget $11,420,301
2018 Approved Budget $12,843,223
Change 2018 Approved vs. 2017 Approved 12.5%

Link to the agency web site