Budgeting for Policy Results and Outcomes
In 2000, Franklin County began implementing a Managing for Results (MFR) initiative and took the first step in reaching a larger goal to run county government more like a business by focusing on customer service, accountability and results. County agencies and offices developed strategic business plans and reported performance data on the operations of their programs.
In 2011, the county revised its core strategic principles and goals, identified key "indicators of success" measures for the goals, and refined its strategies to attain the goals. The strategic business plan and performance measurement systems to be used by county agencies and offices were also revised. These important steps are part of a multi-year effort that is designed to better align and link program outcomes to county goals.